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The Virtual Agency

Client History

Business Practices

Budgeting At the start of each project, a budget will be submitted for your approval. The invoice you receive at the end will match the estimate. Everyone hates unpleasant surprises. One of the biggest sources of friction in a business relationship is a project over budget. As a personal rule, as long as a project's description does not change, I stick faithfully to the estimate. If I underestimate the time involved, it's my problem, not yours. And if a job takes less time than I estimate, I'll pass that savings on to you. I make these assurances because I believe the focus must be on the creative product - the dollars will take care of themselves.

Billing and Payment Payments are net 30, and billing is based on time and materials to date on a monthly basis. First time clients are asked to make a payment of 50% of the estimated fees in advance. All out-of-pocket expenses are subject to a 15% mark-up. Large out-of-pocket costs, on mutual agreement, may be billed directly to the client.
In general, for questions of copyright or arbitration, I rely on the guidelines published by the Graphic Artists' Guild.

 

       
© 2009 Crockett Design. PO Box 817, Carlton, OR 97111. 503-852-6002.